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FAQ

  • No direction indication

    Direction indication circuit board has not power
    A. Check the contact and connection terminal 1,2,3 on counter panel

    The failure on main control panel or terminals
    A1. Check the terminal 5,6 on main control panel J1 with multi-meter to see the level output;
    A2. If no level output, check the chip connection with power off, if still no display, it shall be the failure of main control panel, which shall be repaired or changed;
    A3.  If it has level output, check the connection between terminal 5,6 on main control panel J1 and terminal 4 on indication board

    Failure on direction indication circuit board
    A. If above checking still can not solve the problem, it shall be the problem of direction indication board which shall be repaired or changed

  • the railing barrier does not stop working.


    During the railing barrier opening or closing,some objects come into contact with the pressure electric wave tube, but the railing barrier does not stop working.

    The reasons are as follows:
    There is leakage on the pressure electric wave tube;

    Bad contact between the pressure electric wave switch’s two connecting terminals and the control box’s connecting lines, or damaged pressure electric wave switch;

    The photoelectric switch or the control box is damaged.

  • Press "Open", "Close" or "Stop" after the railing barrier is powered on

    Press "Open", "Close" or "Stop" after the railing barrier is powered on, but the equipment refuses to operate, 
    the possible reasons are as follows
    No output voltage in the control box:
    a. Check whether the fuse in the control box is burned;
    b. Check whether there is evident damage on electronic components on the control board

    Damaged capacitor during motor startup: Press ON/OFF button, there is vibration in the motor, but it refuses to operate. The capacitor may be damaged, and it shall be replaced.

    The motor is burnt, and the judging methods are as follows:
    a. Check whether the two outgoing lines of the motor are connected;
    b. Check whether the smell of the insulating paint is very strong.

    Long-term conduction of photoelectric switch: Unplug the photoelectric switch plug-in unit, the railing barrier can be opened and closed. However, it does not work when the plug-in unit is plugged; it means that the photoelectric switch is damaged.

    The synchronization belt is broken. Open the top cover of the cabinet, and check whether the belt is broken.
    Small gear wheels are broken


  • Card reader fails to read the card and has not directing voice

    The card is invalid
    A. Issue a new card or change a new one

    The antenna board failed
    A1. The connection between card reader and antenna board is loose
    A2. The antenna board is damaged, needs to be repaired or changed

    The card reader failed
    A.  Repair or change the card reader

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